Privacy Policy


General
La Doyenne Vintage wants to ensure that customer privacy is protected when using La Doyenne Vintage’s services. La Doyenne Vintage has therefore drawn up a policy that sets out how personal data will be processed and protected. By visiting the La Doyenne Vintage website, submitting information, using La Doyenne Vintage’s services, and/or purchasing any products at the La Doyenne Vintage webstore, the customer is accepting and consenting to the practices described in this Privacy policy. Any changes La Doyenne Vintage has made to this policy can be found by visiting our website.

Information collected
La Doyenne Vintage collects personal information from the customer through the use of enquiry and registration forms, when an order is placed, and every time the customer sends an e-mail with personal details. La Doyenne Vintage also collects information automatically about customer visits to the La Doyenne Vintage website, such as demographic data and browsing patterns. La Doyenne Vintage will not release personal data to any third parties without consent or as required by law.

La Doyenne Vintage collects personal information in several ways when the customer places an order or registers for a service offered by La Doyenne Vintage. La Doyenne Vintage may also collect information from the customer in the La Doyenne Vintage store or through other marketing materials. By registering, the customer is consenting to the collection of personal data. If an order is placed at the La Doyenne Vintage Webstore, La Doyenne Vintage needs to hold personal information including the customers name, e-mail address, phone number, home address, shipping and credit/debit card billing address(es), so that La Doyenne Vintage can process and fulfil the order. Saved payment details will only be used to process the customer’s order, using the Payment Service Provider system of La Doyenne Vintage.

Use of personal data
La Doyenne Vintage processes personal information collected for the purposes of:

  • Providing a personalised service;
  • Conducting market research surveys;
  • Providing the customer with information about the products and services La Doyenne Vintage offers.

If the customer does not wish to receive information about La Doyenne Vintage’s products or services, or the products or services offered with or on behalf of other organisations, an e-mail can be sent to info@ladoyennevintage.com.

Data protection
La Doyenne Vintage is committed to protect the information La Doyenne Vintage receives from the customer. Any personal information provided to La Doyenne Vintage is maintained in internal systems on secure servers.

Accessing and updating personal info
If the customer’s personal information held by the La Doyenne Vintage Webstore is not correct, La Doyenne Vintage can be contacted by e-mail at info@ladoyennevintage.com and La Doyenne Vintage will then modify personal details accordingly.

Cookies
La Doyenne Vintage may use cookies to identify the customer when visiting www.ladoyennevintage.com, and to build up a demographic profile. The website uses cookies for the contents of the shopping cart, previous purchases and to deliver content specific to the customer’s interests. A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information back from the browser. If the customer is uncomfortable with cookie technology, there is the option of setting the browser to reject cookies.

Questions
If the customer requires further information about the La Doyenne Vintage Privacy policy, La Doyenne Vintage can be contacted by sending an e-mail at info@ladoyennevintage.com.

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